Shipping policy
Shipping Information
Apuro + Quei offers various shipping options that may or may not have an associated cost, depending on the characteristics of the order, such as the value and destination region.
Shipping costs are presented during the order registration in the store, in the second step of the shopping cart, taking into account the following characteristics:
- Destination region;
- Order value;
- Chosen shipping method;
- Choice of Additional Value Services (SVA).
Shipments via CTT Express to Continental Portugal, Islands, and Peninsular Spain:
| CTT Express | Orders with a value below 35€ | 3.70€ |
|---|---|---|
| CTT Express | Orders with a value equal to or greater than 35€ | Free |
Shipments via CTT Express to Europe:
A - CTT Express Europe:
| CTT Express Europe 4-7 days | Orders with a value below 100€ | 15€ |
|---|---|---|
| CTT Express Europe 4-7 days | Orders with a value equal to or greater than 100€ | Free |
B - CTT Express Europe Premium:
| CTT Express Europe Premium 1-2 days | Orders with a value below 200€ | 25€ |
|---|---|---|
| CTT Express Europe Premium 1-2 days | Orders with a value equal to or greater than 200€ | Free |
Shipments via CTT Express to the USA and Canada:
| CTT Express International Premium 4-7 days | Orders with a value below 200€ | 35€ |
|---|---|---|
| CTT Express International Premium 4-7 days | Orders with a value equal to or greater than 200€ | Free |
Shipments via CTT Express to International destinations:
| CTT Express International Premium 4-7 days | Orders with a value below 300€ | 40€ |
|---|---|---|
| CTT Express International Premium 4-7 days | Orders with a value equal to or greater than 300€ | Free |
How the order is processed
The normal processing time for an order is 1 to 2 business days but may be longer during periods of higher order volume, such as promotions or holidays.
The shipment of an order will be made taking into account the shipping method chosen by the consumer in the order registration and only after payment validation.
The order will be shipped by the CTT Express carrier.
When the order is shipped, the consumer will receive an email where they can confirm the tracking code to follow the delivery information.
The estimated delivery time may vary depending on the destination.